Frequently asked question

Is it possible to change the image format for cached map service images to anything other than PNG 24-bit?

Last Published: April 25, 2020


Prior to ArcGIS Service Pack 1, the only format available for creating the map cache was PNG 24-bit.

With ArcGIS Service Pack 1 and later Service Pack releases, cache can be created in PNG 8-bit, PNG 32-bit, and JPEG formats.

Article ID:000009124

  • ArcGIS Server

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options