Frequently asked question

Is it possible to change a username without deleting the ArcGIS Online organizational account?

Last Published: April 25, 2020


Currently, it is not possible to change a username for an ArcGIS Online account.

When there is more room to add users into an organization, an administrator can invite a new user and change the owner of the content to the new user. If there are no more spaces for new users to add an additional user, the administrator must delete a current user, and invite the new user.

To not lose all the content, the administrator must change the owner to move the content to another username before deleting the current user. After deleting the current username, invite the new user with the desired username, and transfer the content again to the user it belongs to.

Article ID:000011984

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Related Information

Discover more on this topic