Frequently asked question

Is it possible for an account administrator to reserve credits for members in an ArcGIS Online organizational account?

Last Published: October 1, 2025
No, it is not possible for an account administrator to reserve credits for any member of an ArcGIS Online organizational account. This is a known limitation.

However, account administrators are given full access and privileges to an ArcGIS Online organizational account. These privileges include:

• Managing an organization's financial resources.
• Managing users in the organization.
• Creating custom roles.

Instead of reserving credits for a member, administrators can set limits or completely remove a user’s ability to consume credits via assigning custom roles for selected members.

Article ID: 000012543

Software:
  • ArcMap
  • ArcGIS Online

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