ERROR

Invalid serial number

Last Published: April 25, 2020

Solution or Workaround

Why do I get the error message "Invalid serial number"?

Cause:

The International Registration numbers distributed with Atlas are incorrect.

Solution:

The number 3 should be inserted after the second number of the serial number you have received:

For example:

7969xxxxxxxx
should look like
79369xxxxxxxx

Article ID:000001593

Software:
  • Legacy Products

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