PROBLEM

ArcGIS Online web map with floor filtering enabled no longer displays certain units

Last Published: October 6, 2025

Description

ArcGIS Online web map with floor filtering enabled no longer displays certain units of a hosted feature layer view. This only affects hosted feature layer views, the issue does not occur when the respective hosted feature layer that the view is made from is added to a web map with floor filtering enabled.

Cause

The max record count of a specific layer is less than the number of features in the layer.

Solution or Workaround

Re-creating the view or editing the max record count resovles the issue.

Article ID: 000033027

Software:
  • ArcGIS Online

Get support with AI

Resolve your issue quickly with the Esri Support AI Chatbot.

Start chatting now

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Start chatting now

Go to download options