Respond if ArcCatalog Beta 10.1 crashes on start-up

Last Published: April 25, 2020


** Internal Publish Only! This article may contain information that is not intended for external circulation. **

ArcCatalog crashes and produces a crash dump on startup, however ArcMap starts and operates fine along with the Catalog window in ArcMap.


Production Mapping 10 is installed on the machine. Production Mapping is a solution developed by the services group and includes applications like Data Reviewer, Workflow Manager, etc. This version requires ArcGIS Desktop 10 to be installed so it should be removed prior to installing ArcGIS 10.1.

  1. Uninstall Production Mapping 10 from the machine.

Article ID:000011402

  • ArcMap

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic