One of the more common calls into technical support is from users who report an issue where the Business Analyst toolbar needs to be turned on each time they re-open ArcMap.
The reason that this occurs is a by-product of new functionality that was introduced in Business Analyst 10.
In the Business Analyst Window's Tools section, there are buttons that represent a shortcut for the commonly used Business Analyst toolbars such as Business Analyst, Territory Design, Color-Coded Maps, and Address Coder. When a button for one of the toolbars is selected it will always be turned on in ArcMap.
Conversely, if a toolbar button is not selected here and a user has manually turned on a Business Analyst toolbar by going to the Customize > Toolbars menu, the next time ArcMap is reopened the toolbar will not be turned on.
Note: To activate the Business Analyst Window, select the first button directly to the right of the Business Analyst Menu.
Article ID: 000011257
Software:
- ArcMap
- ArcGIS Business Analyst Desktop