HOW TO

Download a certificate for a secured portal in Windows 11

First Published: August 17, 2020
Last Published: September 25, 2026

Summary

A certificate is required to establish a secure and trusted connection when accessing a secured portal in Windows 11. This article provides the workflow on how to download a certificate for a secured portal in Windows 11.

Procedure

  1. Open a Chrome or Microsoft Edge browser and enter the portal URL using the HTTPS protocol to establish a secure connection. In this example, the Microsoft Edge browser is used.
The portal URL in a Microsoft Edge browser
  1. Click the View site information icon next to the URL bar. Ensure the connection is secure and the certificate is valid.
The connection information of the portal URL
  1. Search for and click Manage user certificates in the search bar on the Windows taskbar.
  2. In the certmgr window, in the Certificates - Current User pane, expand Trusted Root Certification Authorities and click Certificates.
  3. Browse to and click Esri Root CA.
The certmgr window
  1. In the Certificate window, click the Certification Path tab.
  2. Double-click the primary certificate.
The Esri Root CA certificate window
  1. Click the Details tab and click Copy to File... to open the Certificate Export Wizard window.
Copying the certification file
  1. In the Certificate Export Wizard window, click Next.
  2. Under Select the format you want to use:, select Base-64 encoded X.509 (.CER), and click Next.
The certification export format is configured
  1. Click Browse..., in the Save As window, specify a name and select a directory to store the certificate. Click Save.
The Save As window
  1. In the Certificate Export Wizard window, click Finish > OK.
The Certification Export Wizard window after completion
  1. Navigate to the directory where the certificate was saved, and attach the certificate to an email for installation on the respective device.

Article ID: 000024014

Software:
  • Portal for ArcGIS
  • ArcGIS Enterprise

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