Cancel license files for Portal for ArcGIS in My Esri

Summary

When license files for Portal for ArcGIS in My Esri are corrupted, it is necessary to obtain new license files. Although it is possible to do this by editing the existing license files for Portal for ArcGIS versions 10.7 or higher without first cancelling the old license files, complications may occur when overwriting files. Cancelling the old license files ensures the newly imported files are read correctly. This article describes the workflow to cancel license files for Portal for ArcGIS in My Esri.

Procedure

Note:
The following workflow requires specific My Esri privileges. If the options are not visible, request for the necessary permissions from the organization's My Esri administrator.

1. Log in to My Esri.
2. Navigate to Licensing > License Files > Portal for ArcGIS and Pro.
3. Identify the license file ID and click Cancel License File under Actions.