Instructions provided describe how to authorize the ArcGIS License Manager without a direct internet connection through the use of authorize.txt files that can be uploaded to Customer Service Secure Site Upload.
A dual-roundtrip authorization process is only noticeable when using the offline authorization process with an unpatched ArcGIS 10 License Manager. A fix is provided to make this a one-step process. Please install ArcGIS License Manager 10 Service Pack 2 before going through the email/upload offline authorization process.
The authorization process described below assumes a fresh installation of the ArcGIS License Manager with no currently deployed licenses and nothing in Trusted Storage.
Reset the ArcGIS License Manager to its original installation state.
Configure the Trusted Storage
License numbers and Provisioning Files are available through the
Esri Customer Care Portal.
After completing Step 8, a *.RESPS file will be issued. This file can be used to initialize the Trusted Storage; it does not actually deploy any licenses into the ArcGIS License Manager.
Subsequent attempts to re-license the 'authorize.txt' file provided throw an error. If this message displays, the Trusted Storage is likely already initialized, and the 'authorize.txt' file being used should be discarded and re-created.
Deploy the licenses into the Trusted Storage
While it may appear that it is creating/providing the same file, the second authorize.txt and authorize.resps files are in fact different than the files previously created.
Restart the ArcGIS License Manager
If an error is returned at this step, the most likely cause is that the *.RESPS file provided is either the previous initialization *.RESPS file or the *.RESPS file has been previously used against this License Manager system and cannot be re-applied.