HOW TO

Authorize ArcGIS - Concurrent Use (License Manager 10.0 SP2) Offline (Alternative)

Last Published: April 25, 2020

Summary

** Internal Publish Only! This article may contain information that is not intended for external circulation. **

Though unsupported, classified organizations currently need a stop-gap licensing solution facilitated by the Esri Secure Support group, often referred to as 'alternative' licensing. This method involves using a fax machine, pen/paper, etc., to perform Offline Authorization of both ArcGIS License Manager and ArcGIS Desktop products. Server licensing does not involve a machine ID; thus it does not currently require this same level of effort.

Procedure

ArcGIS products on version 10.0 SP2 or later use a composite authorization process that requires only a single authorization. In addition, errors in transaction will no longer result in a loss of licenses; thus there is no need to submit a License Appeal to Esri Customer Service.

  1. Create an 'authorize.txt' file.

    A. Launch the Software Authorization Wizard (Start > Run > 'C:\Program Files\ArcGIS\License10.0\bin\SoftwareAuthorizationLS.exe').
    B. Choose 'I need to authorize licenses on my License Server,' '... ArcGIS Desktop,' or '... ArcGIS Engine.'
    C. Choose 'Authorize at Esri's Website...'

    Note:
    For more information go to Offline Authorization.

    D. At the Authorization Information step, enter only the following values:

    Code:
    First Name: N
    Last Name: N
    Organization: N
    City: N
    State/Province: N
    Zip/Postal Code: N
    Location: United States
    Phone Number: N
    Email: N

    E. At the Authorization Information (continued) step, enter only the following values:

    Code:
    Your Organization: U.S. Federal Government/Tribes
    Your Industry: Other
    Yourself: Other

    F. Choose "Save..." to save the authorize.txt file.

  2. Obtain and modify the 'authorize.txt' file.

    The authorize.txt file that is generated will be structured as shown below. Obtain the highlighted portions from the customer, and replace them to generate a modified authorize.txt file.

    <BELOW SECTION OCCURS ONCE PER FILE>
    [O-Image] Step 2 - a
    <BELOW SECTION REPEATS FOR EACH LICENSE>
    [O-Image] Step 2 - b
    <END OF LICENSES>
    [O-Image] Step 2 - c
  3. Upload the 'authorize.txt' file.

    The file created in Step 1 must be uploaded to Customer Care- Secure Site Operations. If successful, an 'authorize.resps' file is returned.

  4. Apply the 'authorize.resps' file.

    A. On the system that originally generated the authorize.txt file, double-click the authorize.respc file.
    B. Click Next through the dialog boxes until the last screen (marked with a 'Finish' button).
    C. If successful, the requested authorizations will appear.

Article ID:000011406

Software:
  • ArcMap

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