Hosted feature services and attachments do not display in the Story Map Tour template

Last Published: April 25, 2020


When users attempt to use a hosted feature service containing an attachment to create a web application via the Story Map Tour template, the feature service and attachment do not display in the Story Map Tour application builder.


The Story Map Tour application builder requires hosted feature services, which store pictures as attachments, to have two attachments and the correct field names to create a web application. If the hosted feature service does not have two attachments, the schema of the content fails to match the requirement in the application builder, and the hosted feature service containing the attachment does not appear in the Story Map Tour application builder.

Solution or Workaround

Use one of the options below to allow hosted feature services with attachments to create web applications via the Story Map Tour template.

Option 1

Use a text field in the point feature class, which contains the URL of the picture.


Option 2

Add two attachments to the feature service of each point: one for the thumbnail, and one for the picture.
 Users must add the pictures twice to the Attachment Manager if a picture is to be used as both the main picture and the thumbnail.

Article ID:000012271

  • ArcGIS Online

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