ERROR
When installing ArcGIS License Manager 2019.0 through 2020.0 on 64-bit Linux operating systems, the following error may be returned:
“FNP Service was not successfully installed on this system.”
This error is displayed because there was an error installing the FlexNet licensing service on the system. This could be due to one of two issues:
Once you have received the error above and ensured the installation of the correct 32bit FUSE library for the system, a manual installation of the FlexNet Licensing Service is then required:
The FlexNet licensing service daemon must run continuously. Therefore, a final installation step is required to ensure it is started at boot time.
Because the FlexNet licensing service daemon does not need to run with root privilege, it can be started by adding the following line to a nominated user's crontab:
@reboot /usr/local/share/FNP/service/11.16.5/FNPLicensingService -r 2>&1 >/tmp/fnpd.log
For prior versions of ArcGIS License Manager, the path is:
Note: If the FNP Service Failed message is displayed while installing ArcGIS License Manager 2020.1 and newer, refer to the ArcGIS License Manager system requirements.
Note: On Red Hat Enterprise Linux 7 systems, a directory named “var/run/FNP” is required. However, RHEL 7 systems delete this folder during a reboot of the system. The folder must be re-created manually with 777 permissions every time the system boots and before the FNPLicensingService daemon is started.
Get help from ArcGIS experts
Download the Esri Support App