This message displays after ArcMap has waited for 30 seconds for a GetCapabilities response from a Web Map Service (WMS) or Web Feature Service (WFS) server. ArcMap continues to wait for a response if Cancel is not clicked.
The message persists if you connect to the Internet using an authenticating proxy server and you list layers from a WMS server that performs a server-side redirect. This is a proxy server limitation.
Two examples of WMS servers that do server-side redirects are:
- ArcMap 8 x
- ArcMap 9 x
- Legacy Products