Frequently asked question

Where are the ArcGIS crash dump files saved when an error report is generated?

Last Published: October 1, 2025

ArcMap 10.1 - 10.8.x, ArcGIS Pro 1.x, 2.x, and 3.x:
Error report files have the extension .dmp and are saved to the application data location on your computer, typically

C:\Users\<username>\AppData\Local\ESRI\ErrorReports
Note:
The ErrorReports folder is created automatically upon application crash, it may not be present after installation of a new version of ArcGIS.
Note:
All Error Reports are treated as confidential to ESRI, and their usage is covered by ESRI Privacy Policy.

Article ID: 000011589

Software:
  • ArcGIS Pro
  • ArcMap 10 6
  • ArcMap 10 x
  • ArcMap 10 7
  • ArcMap 10 8

Get support with AI

Resolve your issue quickly with the Esri Support AI Chatbot.

Start chatting now

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Start chatting now

Go to download options