Answer
The most likely cause for this problem is that the character encoding is incorrectly specified.
Ensure that the character encoding is correctly specified in the following files:
• viewer.htm in the Web site directory C:\ArcIMS\website
Example:
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
and
• aimsXML.js at the Web site directory C:\ArcIMS\website\javascript.
Example:
var charSet = "ISO-8859-1"