Frequently asked question

The layout results from an ArcMap Server GET_LAYOUT request differs from expectations


Using the GET_LAYOUT request in a custom client, you can access an ArcMap document layout.

There are cases in which the ArcMap layout exported from a ArcMap Service differs from expectations.

Such differences include:

1. The spatial extent of the data frame differs from expectations; that is, you are seeing more (or less) features than expected.
<a href='' target='_blank'>Problem: The data frame extent is different than expected for a layout result from an ArcMap Server GET_LAYOUT request</a>

2. Map grids or graticules are misplaced.
<a href='' target='_blank'>Problem: Grids or Graticules are incorrect in an ArcMap Server GET_LAYOUT request</a>

3. The scale bar width changes unexpectedly.
<a href='' target='_blank'>Problem: Scale bar width for an ArcMap Server GET_LAYOUT request differs from expectations</a>

4. The GET_LAYOUT response includes only a portion of the layout; for example, the output displays only a corner of the original layout. This indicates that the ENVELOPE tag was used with PROPERTIES instead of DATAFRAME.
<a href='' target='_blank'>How To: Use the ENVELOPE tag in a GET_LAYOUT request</a>

5. The overall image quality of the service layout is not as good as the original layout.
<a href='' target='_blank'>Bug:DPI settings for GET_LAYOUT request for ArcMap Server is ignored</a> If outputing to a PDF.
<a href='' target='_blank'>Problem: PDF output from an ArcMap Service GET_LAYOUT request has poor quality</a>

6. The image size is not as expected
<a href='' target='_blank'>Problem: The default image for an ArcMap Service Layout is too large</a> or
<a href='' target='_blank'>Problem: The output image of a GET_LAYOUT request is not the same size as specified in the request</a>

Article ID:000005574

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