FAQ: How to Use the Esri Learning Management System (LMS)

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** Internal Publish Only! This article may contain information that is not intended for external circulation. **

Overview
The Esri Support Learning Management System is designed to ease scheduling and delivery of training for both new and current employees.

Login
URL: http://lms.esri.com
Login: <AVWORLD Username>
Password: <AVWORLD Username> (Initial Login Only)
When you first login to the LMS you will be prompted to change your username and password.

Getting Started
All training materials are located in the upper left corner under "My Training Plan". Simply click a module to get started. Training is organized in units called Curriculums.

Once you've selected a Curriculum, you'll notice the tabs directly adjacent on the right will be populated with materials. Click any item within the tabs to get started.

Skills Challenges
Within any Curriculum, your first stop should be a "Skills Challenge" if one is available.

Note: Most Curriculums contain "Skills Challenges" which must be completed to complete the curriculum. Skills Challenges are usually the only required aspect of any Curriculum. These can be taken in any order, and there is no penalty for attempting them. You are encouraged to attempt Skills Challenges once you feel comfortable with the subject matter.

How to Request Training
Within the Esri Support LMS, there are several methods of requesting training:

My Competencies
My Competencies shows you what skills you've been assigned to build competence in. Skill competency is obtained by completing one or more Curriculums associated with each skill.

Click My Competencies on the left bar.
Review the skills you've been assigned.
Click "View Curriculum to fill skill gap"
Click "Request for Curriculum" or "Self Assign" if available, to request a Curriculum.
For Curriculums that require approval (most) your Group Leader will review your Curriculum request and if approved, the Curriculum will appear in "My Training Plan."
While some curriculums are self-assigned, most require Group Leader approval.

Training Catalog
There are many more Curriculums available than just those tied to your assigned skills. If you want to develop skills outside of your specific area, you can review the Training Catalog.

Click "Training Catalog" on the resources bar to the left.
You can filter your view by Unit/Speciality by using the pulldown bars across the top of the Training Catalog.
Click "Request for Curriculum" or "Self Assign" if available.
Click "Request for Curriculum" or "Self Assign" if available, to request a Curriculum.
For Curriculums that require approval (most) your Group Leader will review your request and if approved, the Curriculum will appear in "My Training Plan."
While some curriculums are self-assigned, most require Group Leader approval.

Classroom Training
If you want to attend a classroom/workshop session, you can review the upcomming scheduled classroom trainings by doing the following:

Expand "Classroom Training" from the bar to the left.
Click "Catalog - Calendar"
Look through the Calendar and click on a Classroom training that interests you.
Click "Request for Curriculum" or "Self Assign" if available.
For Classroom trainings that require approval (most) your Group Leader will review your request and if approved, the Curriculum will appear in "My Training Plan."
While some curriculums are self-assigned, most require Group Leader approval.

Getting Help
If you need help with anything including:

Assistance with Exercises
Scheduling Classes
Approvals
General Questions
Site Feedback
Etc...
Use the "Support Center" function on the left bar:

Expand Support Center
Click "Helpdesk"
Click "Post Issue"
Fill out the form.
Click submit.
You'll be contacted by an Administrator shortly thereafter.
Group Leaders
As a Group Leader your view of the LMS is identical in every way to an Analyst with the exception of the "My Team" view.

My Team
My Team allows a team leader to perform the following actions:

View Competencies for your Team
Approve/Deny Curriculum Requests
Reviewing Curriculum Requests
Click "My Team" on the left bar.
Pending Curriculum Requests will appear immediately at the top of the view.
Click the appropriate action for the Requested Curriculum (Approve/Deny).
Fill out the reason for Approval/Denial and click "Submit."
Feedback / Help
Email Help & Feedback/Issues:

ess-training@esri.com

Retrieved from "http://fairfield/arcgis/index.php/LMS"

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How to use the Esri Learning Management System (LMS)

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