Frequently asked question

How do I Purchase ArcGIS Online Credits?

Last Published: May 3, 2024


Before the December 2021 update to ArcGIS Online, the standard method of purchasing ArcGIS Online was done via Esri Customer Services, and although this option is still available, organization admins can now purchase ArcGIS Online Credits via their ArcGIS Online Organization.

To purchase additional ArcGIS Online Credits please follow the below steps;

  1. Log into your ArcGIS Online Organization with admin permissions.
  2. Navigate to Organization > Overview.
  3. Select Buy Credits.
  4. Follow the prompts to complete the process.

Article ID:000026984

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Related Information

Discover more on this topic