Frequently asked question

How do I download a certificate for a secured portal on a Mac?

Last Published: May 6, 2024


  1. Open a Safari browser and enter the portal URL with https, since it is a secured network
    For example:
    A warning message is displayed if the certificate not already installed.
The portal URL warning message
  1. Click Show Details, and click the view the certificate link.
The view the certificate link

A popup opens with the details of the certificate.
The details of the certificate pop-up 

  1. Drag and drop the certificate thumbnail onto the desktop.
The certificate thumbnail on the desktop

This attachment can now be emailed to anyone for installation on the respective device.

Article ID:000024015

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