Can cluster symbology and labels be customized in ArcGIS Business Analyst Web App?

No, cluster symbology and labels cannot be directly customized in ArcGIS Business Analyst Web App. Custom cluster symbology and labels simplify data interpretation by grouping points, reducing clutter, and providing clear and customizable insights. As a workaround, the Excel file containing the data can be imported into ArcGIS Online, converted into a hosted feature layer, and customized for cluster symbols and labels. These changes are applied across ArcGIS web apps, including ArcGIS Business Analyst Web App.

The following is the workaround to create custom cluster symbology and labels in the Visualization tab of ArcGIS Online before adding them to ArcGIS Business Analyst Web App. Editing the data in the Visualization tab is essential for setting up the default symbology for the display. Refer to ArcGIS Online: Explore feature layers for more information.

1. In ArcGIS Online, create a hosted feature layer from the Excel file. Refer to ArcGIS Blog: Add spreadsheet data to ArcGIS Online for instructions.
2. Configure the hosted feature layer's symbology and labels in the Visualization tab.
   1. In ArcGIS Online, on the hosted feature layer item page, click the Visualization tab.

2. On the Contents (dark) toolbar, click Layers .
3. In the Layers pane, select the desired point layer.
4. On the Settings (light) toolbar, click Styles .
5. In the Styles pane, customize the symbology and labels. In this example, the Firefly category is selected for the Location (Single symbol) style.

6. On the Settings (light) toolbar, click Aggregation .
7. In the Aggregation pane, configure the clustering options as desired. Refer to ArcGIS Online: Enable clustering for instructions.

8. Click Save .

3. Open ArcGIS Business Analyst Web App and add the updated hosted feature layer into the project. Refer to Steps 1 and 5 in this documentation ArcGIS Business Analyst: Add web maps and layers for instructions.

The project below shows the custom cluster symbology and labels in ArcGIS Business Analyst Web App.