PROBLEM

Exported Successfully! However, it seems you don't have permission to share the template item to the template group specified in your organization

Last Published: April 25, 2020

Description

The following message may be returned when exporting a template from a Web AppBuilder application:

"Exported succcessfully! However, it appears that you don't have permission to share the template item to the template group specified in your organization.
You need to manually add it to the group once it is accessible."

User-added image

Cause

This message appears when Portal for ArcGIS or ArcGIS Online is configured with the Default Configurable Apps group. This group contains all of the default application templates used to make apps, but it is not possible to share additional templates with the group.

Solution or Workaround

If Portal for ArcGIS or ArcGIS Online is configured with the Default Configurable Apps group, a custom group must be created and set as the Configurable Apps group. You can also share the default templates with the custom group as well, so that end users can also have those as options when creating apps.

Please see the below workflow:

  1. Create a group
  2. Check the Status option that says Organization (Users within your organization can search for and find this group.
  3. Navigate to My Organization > Edit Settings > Map > Configurable Apps. In the drop-down, select the group from Step 1.
  4. For end users to also have the option to use the default templates, check the box that says Share the Esri default configurable apps to this group when you click Save.
  5. Click Save on the upper left of the page.

Article ID: 000017176

Software:
  • ArcGIS Web AppBuilder
  • Portal for ArcGIS

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options