ERROR

Exception from HRESULT: 0x800A03EC when loading an XML using X-Ray for ArcCatalog

Last Published: April 25, 2020

Error Message

When using the X-Ray for ArcCatalog add-in to load an XML into a geodatabase, the software returns the following error:

"Exception from HRESULT: 0x800A03EC."

[O-Image]

Cause

Office 2003 or an earlier version of Office software is installed on the machine.

Solution or Workaround

The X-Ray for ArcCatalog add-in requires either Excel 2007 or Excel 2010 to be installed on the machine. Upgrade to one of the new versions of Excel.

    Article ID:000011806

    Software:
    • ArcMap

    Receive notifications and find solutions for new or common issues

    Get summarized answers and video solutions from our new AI chatbot.

    Download the Esri Support App

    Related Information

    Discover more on this topic

    Esri Community

    Search for related information

    Training

    Find training related to this topic

    ArcGIS Ideas

    Explore ideas and give feedback

    Get help from ArcGIS experts

    Contact technical support

    Download the Esri Support App

    Go to download options