PROBLEM
Opening an Esri Story Map in Internet Explorer in a disconnected environment causes the loading screen to spin indefinitely.
By default, Internet Explorer 7 and below opens Esri Story Maps in Compatibility Mode. Internet Explorer 7 and below are unsupported versions.
Note: Esri recommends using the latest version of Internet Explorer or Google Chrome to open Esri Story Maps.
To rectify this issue, follow the steps below:
Article ID: 000019926
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