ERROR

Your ArcGIS account requires an add-on license and associated privileges to use ArcGIS Maps for Power BI

Last Published: June 28, 2021

Error Message

In Microsoft Power BI, when trying to use the ArcGIS for Power BI visualization tool the following error message is returned:

Error:
Your ArcGIS account requires an add-on license and associated privileges to use ArcGIS Maps for Power BI
Image showing the error message in Microsoft Power BI

Cause

Known causes for the error include:

  • The organization does not have the ArcGIS for Power BI add-on license.
  • The ArcGIS for Power BI add-on license is not assigned to the user.

Solution or Workaround

Depending on the cause, follow either one of the solutions below to address the error.

The organization does not have the ArcGIS for Power BI add-on

An add-on license is required for members in an ArcGIS Online organization to use ArcGIS for Power BI. For ArcGIS Online, contact the organization account's Customer Service Representative (CSR) to purchase the ArcGIS for Power BI add-on license.

The ArcGIS for Power BI add-on license is not assigned to the user

To assign the ArcGIS for Power BI add-on license to a user, use the following workaround.

  1. In ArcGIS Online, sign in as an administrator or a custom role user with organization administrative privileges of the organization.
  2. Navigate to Organization > Members.
  3. Click the three dots beside the user name, and click Manage add-on licenses.
  4. Select ArcGIS Maps for Power BI.
  5. Optionally, enable the Email members about newly assigned licenses. option, and click Save.

Alternatively, contact the ArcGIS Online organization administrator to assign the ArcGIS for Power BI add-on license to required users.

Article ID:000025743

Software:
  • ArcGIS Online
  • ArcGIS for Power BI

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