ERROR

Error When trying to administer Service. Service can not be created. MXD document contains a layer pointing to a secure service

Last Published: April 25, 2020

Error Message

When adding an ArcMap Service, ArcIMS returns the following message:

“Error When trying to administer Service.
Service 'service name' can not be created. MXD document contains a layer pointing to a secure service."

Cause

Serving ArcMap documents that use ArcIMS services as layers within the map is supported for free services only. Users will not be able to serve ArcMap documents that contain secure services.

Solution or Workaround

In order to create an ArcMap Service with an ArcMap document containing secure services, it will be necessary to remove the secure service layers from the map and resave the ArcMap document.

    Article ID:000005119

    Software:
    • Legacy Products

    Receive notifications and find solutions for new or common issues

    Get summarized answers and video solutions from our new AI chatbot.

    Download the Esri Support App

    Discover more on this topic

    Esri Community

    Search for related information

    Training

    Find training related to this topic

    ArcGIS Ideas

    Explore ideas and give feedback

    Get help from ArcGIS experts

    Contact technical support

    Download the Esri Support App

    Go to download options