Version of vendor daemon is too old

Last Published: September 27, 2021

Error Message

In some instances, attempting to launch ArcMap fails and returns the following error message.

Version of vendor daemon is too old.
The error Version of vendor daemon is too old is returned when launching ArcMap


The versions of ArcGIS Desktop and ArcGIS License Manager installed on the machine are different.

Solution or Workaround

To identify the version of ArcGIS Desktop products installed on the machine, download and run the PatchFinder utility.

To resolve the error, install a new version of ArcGIS License Manager and ensure it runs the same version as ArcGIS Desktop. Refer to ArcMap: Installing the license manager for steps to install the license manager.

Article ID:000026461

  • ArcMap 10 6
  • ArcMap 10 7
  • ArcMap 10 8

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options