Unable to locate specified address.

Last Published: April 25, 2020

Error Message

Searching for a typed-in address fails in ArcGIS for Local Government's Election Polling Places app even using the default address, and displays the following error message:"Unable to locate specified address."The problem occurs in Internet Explorer (IE) versions earlier than IE 9, including compatibility mode: IE 9 compatibility, IE 8, IE 8 compatibility, IE 7, and so forth.This applies to earlier versions of the application. This issue is resolved in the November 2012 release,


There is a bug in js\utils.js JavaScript that tries to set the height of a scrollbar to less than zero.

Solution or Workaround

  1. Change the following line in js\utils.js. This line is approximately line 179:

    Code: = (containerHeight.h - 6) + "px";


    Code: = Math.max(0, containerHeight.h - 6) + "px";

Article ID:000011641

  • ArcGIS for Local Government

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