Unable to Find Layers in Image

Error Message

When using the Image Analysis extension to bring in an image theme, the following error occurs:

"Unable to Find Layers in Image"


The directory path where the image data is stored is not 8.3 compliant.

Solution or Workaround

Move the image to a directory that is 8.3 compliant, or rename the directory to be 8.3 compliant. Make sure the image file name is also eight characters or less.

For a file or path name to be 8.3 compliant, the prefix portion of the name must not be longer than 8 characters. The suffix portion of the name must be 3 characters long exactly. Additionally, the path or file name must not contain special characters, such as, spaces, #, $, and so forth.

Article ID:000004995

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