ERROR

The ArcGIS Web Adaptor has been configured with SSL/HTTPS. Please enable SSL/HTTPS for your ArcGIS Server Site

Last Published: August 24, 2022

Error Message

After enabling 'HTTP Only' from the ArcGIS Server Administrator Directory, attempting to access any ArcGIS Enterprise component via the ArcGIS Web Adaptor URL fails, and returns the following error:

Error:   
The ArcGIS Web Adaptor has been configured with SSL/HTTPS. Please enable SSL/HTTPS for your ArcGIS Server Site.

Attempting to access any ArcGIS Enterprise component via Internet Information Services (IIS) Manager also fails.

Cause

The WebContextURL property is set in Portal for ArcGIS, and the ArcGIS Enterprise components can only be accessed via the DNS alias URL.

Solution or Workaround

Access the ArcGIS Server Administrator Directory via the DNS alias set as the WebContextURL, and change the Protocol to HTTP and HTTPS.

  1. Navigate to the ArcGIS Server Administrator Directory via the organization's DNS alias URL, and sign in with an administrator account.
  2. Navigate to Home > security > config > update.
  3. In the Security Configuration window, select HTTP and HTTPS from the Protocol drop-down menu. Click Update.

The ArcGIS Enterprise components can now be accessed via the ArcGIS Web Adaptor URLs.

Article ID:000028259

Software:
  • Portal for ArcGIS
  • ArcGIS Server
  • ArcGIS Web Adaptor

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