ERROR

Portal for ArcGIS configuration requires fully qualified domain name in the Portal URL

Last Published: December 9, 2022

Error Message

Attempts to configure ArcGIS Web Adaptor for Portal for ArcGIS fail and the following error message is returned:

Error:
Portal for ArcGIS configuration requires fully qualified domain name in the Portal URL
The error message returned when attempting to configure ArcGIS Web Adaptor

Cause

Portal for ArcGIS is configured using a domain name service (DNS) name instead of a fully qualified domain name (FQDN). Refer to ArcGIS Enterprise: Domain name service and fully qualified domain name requirements for more information.

Solution or Workaround

Specify the fully qualified domain name (FQDN) of the machine when configuring ArcGIS Web Adaptor for Portal for ArcGIS. Refer to Step 4 of ArcGIS Enterprise: Configure ArcGIS Web Adaptor from the configuration web page for instructions. The format of the FQDN used in the Web Adaptor configuration page is as follows:

<portal>.<domain>.com
<portal>.<domain>.com:7443

Article ID:000028796

Software:
  • Portal for ArcGIS
  • ArcGIS Web Adaptor

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