LDAP: error code 1 - 000004DC: Ldaperr: DSID-0C0907C2, comment: In order to perform this operation a successful bind must be completed on the connection

Error Message

When searching for users or groups after configuring Integrated Windows Authentication (IWA) for a portal, the following error message is returned:

Error:   
LDAP: error code 1 - 000004DC: Ldaperr: DSID-0C0907C2, comment: In order to perform this operation a successful bind must be completed on the connection.

Cause

The information provided in the security configuration JSON file is not reaching out to the correct machine because the parameter for the domain controller is not specified.

Solution or Workaround

After configuring IWA for the portal, access the security configuration JSON file and update the domainControllerAddress parameters. Refer to Portal for ArcGIS: Configure the domain controller used by Portal for ArcGIS for steps to do this.