Error Message
Error appears during the installation of ArcIMS: "Internal Error 2755. 3,
<drive>:\Support\MSI\setup.msi"
Cause
There is a defect in the Microsoft Windows 2000 MSI installer that can occur when running installation files from a mapped drive.
Solution or Workaround
Here are two solutions that may work.
- Put your ArcIMS CD in the CD-ROM drive on the machine you are installing on.
- Alternatively you can try connecting to the network location where you are installing ArcIMS by using only the UNC (Universal Naming Convention) name. Do this by:
a. Click on the Start button.
b. Choose Run
c. Type \\servername\sharename, substituting appropriately your server name and share name.
d. Run the setup program from the window that comes up.