When attempting to create a story by clicking the ‘New story’ option in ArcGIS StoryMaps, the following error message is returned, and the ArcGIS StoryMaps icon is unavailable in the ArcGIS Online app launcher, as shown in the images below:
Error: Hmm... there seems to be an issue. You don’t have privileges to create this story. Please contact your ArcGIS administrator.
ArcGIS StoryMaps is unavailable in the ArcGIS Online app launcher.
This issue occurs when the organization member’s default role or custom role has insufficient privileges to create content in ArcGIS Online.
Note: Only an organization's administrator can perform the following workflows.
Update the member’s default role or custom role to enable the privilege to create content.
The image below shows the ArcGIS StoryMaps icon is available in the ArcGIS Online app launcher.