ERROR
While performing a multimachine deployment, the ‘Telnet’ and ‘Ping’ operations in each machine were disabled by the organization. However, it was confirmed that the URL’s (internal as well as webadptor) of both components were accessible internally and on respective machines where other components of ArcGIS Enterprise are installed. Even after successful access to the internal URL’s, while attempting to federate the ArcGIS Server with Portal for ArcGIS, the following error message was returned:
The ArcGIS Server and Portal for ArcGIS are installed on different machines and the ports used by these components are not accessible by the rest of the machines. Organizations may have some policies to disable the communication over ports (as shown in the image).
Note: Some organizations may not grant access to make these changes in the firewall. If this issue arises, contact the organization's Network team.
Article ID: 000033965
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