Attempting to insert a Microsoft Word document into a layout may yield the following error message:"Failed to create object. Make sure the object is entered in the system registry"
The machine's anti-virus software may have "script blocking" enabled.
Solution or Workaround
Adjust anti-virus software so that it does not conflict with the insert object function in ArcMap.
- Contact the Anti-Virus software provider for assistance in modifying the script blocking settings.
- Access the Symentac support site through the link Related Information and navigate to information about changing the script blocking settings for Norton Anti-Virus.