Error When trying to administer Service. Service can not be created

Error Message

When adding an ArcMap Service, ArcIMS returns this message:

"Error When trying to administer Service. Service 'service name' can not be created."


Two things may be causing this error:

1. The output directory is nonexistent.

2. The current ArcIMS user does not have write permissions to the output directory.

Solution or Workaround

You will need to check if the output directory exists and if the user has the correct permissions.

  • The output directory for the entire site is specified in the ArcIMS Site Properties dialog box.
  • For an individual service you can specify the output directory in the Service Properties dialog box.

Article ID:000005111

  • Legacy Products

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