After receiving a map package, attempts to open the package cause the following error:
Error: Error reading package contents.
There are a number of issues that cause this error. Listed below are several steps to diagnose the issue and determine a solution.
Confirm which of the following workflows is used to open the map package:
If unable to open the package when double-clicking a map package directly from an email or through the network in which it was provided, the workflows listed below are recommended.
Note: By default, the ArcSDE geodatabase data is referenced by the package instead of being included in the package. Because the data is not included, the recipient must have access to the ArcSDE geodatabase data to view the map contents. If the recipient does not have access, choosing to include the ArcSDE geodatabase data enables the recipient to view the map package’s contents (see the Related Links section below).
When the contents of a map package are extracted without using the Extract Package tool to designate a specific file location, the maps are saved in the Packages folder in the recipient’s computer. If this folder is corrupt, the map package cannot open properly. Rename the Packages folder: