Error found using Image Service

Error Message

After ArcIMS Designer gathers information about the service selected and finds that there is something unexpected about the service, the following error message is displayed: "Error found using Image Service"

Cause

There are many possible causes most of which are very rare. An example of this would be if a map service had no layers in it except an acetate layer.

Solution or Workaround

1. Since there is no standard cause, turn on full spatial server logging and examine the logs. Look for the GET_SERVICE_INFO request at the time that ArcIMS Designer gave the error message. Examine the spatial server response for oddities.