Warning:When installing software, the following error message is displayed:"Error 1931 The Windows Installer service cannot update the system file msvcp60.dll"
**Internal Publish Only! This article may contain information that is not intended for external circulation.**
Please note that the system DLL referenced in the error message may be different than that displayed above.
The Windows operating system install may not be up to date with the latest patches and service packs and/or may need the latest Windows installer installed.
Get help from ArcGIS experts
Download the Esri Support App