Note: The content in this article pertains to ArcGIS versions 9.x. Later versions of ArcGIS may contain different functionality, as well as different names and locations for menus, commands and geoprocessing tools.
When installing ArcGIS Desktop, the following error is encountered:
"Error 1704 An installation for ArcGIS Desktop is currently suspended. Do you want to undo those changes? yes/no"
This typically occurs when the previous version of ArcGIS Desktop was not completely uninstalled prior to installing the newer version of ArcGIS Desktop.
Get help from ArcGIS experts
Download the Esri Support App