ERROR
When trying to create an ArcMap Image Service on Unix gives, the following error message is displayed in the Administrator Message Console:"[ERRO418] An error occurred in parsing the map configuration file. Document root element is missing"When logging out of Administrator and logging back in, the service appears as stopped. Starting the service does not yield any error messages.
This is a known issue that is found to occur when ServletExec AS version 5.0 is used in conjunction with the Apache web server and ArcIMS 9.x on Solaris.
Note:
If further assistance with the implementation of the patch is required, contact NewAtlanta Support. See Related Information section below
Article ID:000006966
Get help from ArcGIS experts
Download the Esri Support App