ERROR

Database Connection: Failure to access DBMS server

First Published: May 28, 2026
Last Published: May 28, 2026

Error Message

While trying to connect to a SQL Server database in ArcGIS Pro, the connection fails with the following error:

“Database Connection: Failure to access DBMS server”

database connection error

This typically indicates that ArcGIS Pro cannot establish communication with the SQL Server database.

Cause

This error may occur due to:

  • Incorrect SQL Server name or instance
  • Network connectivity or firewall restrictions
  • SQL Server service not running or inaccessible
  • Incorrect database username or password
  • Incorrect authentication type selected

Solution or Workaround

  • Verify the SQL Server name/instance is correct, for example, SERVERNAME or SERVERNAME\INSTANCE, and check for typographical errors.
  • Confirm the SQL Server service is running or contact the database administrator to verify the server is online.
  • Re-enter and validate database login credentials (username and password).
  • Verify the authentication type selected in ArcGIS Pro is correct (Database Authentication or Operating System Authentication) based on the database configuration.
  • Confirm connection to the correct network/VPN and ensure the server is accessible.
  • Re-create the connection in ArcGIS Pro:
    • Go to Catalog > Databases > Add Database Connection
    • Enter the connection details again and click Validate

Article ID: 000041613

Software:
  • ArcGIS Pro

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