When selecting a feature layer in ArcGIS QuickCapture through an ArcGIS Enterprise feature service, the following error is returned:
Error: Can’t use this feature layer due to an unknown error Please try again. If the error persists, please contact Esri Support.
Depending on the cause, follow one of the workarounds below.
Enable the Allow access to the portal through HTTPS only option in Portal for ArcGIS. Refer to Portal for ArcGIS: Configure HTTPS for further instructions.
Contact the IT department to create URL exceptions in the organization for the following URLs:
Note: Only administrators are able to perform the following workaround.