ERROR

Cannot access the file <PropertiesFilePath>

Last Published: January 18, 2023

Error Message

On the ArcGIS Enterprise machine, attempts to run the webgisdr utility to create a backup file for the deployment fail, and return the following error message in the Command Prompt window:

Error:   
Cannot access the file <PropertiesFilePath>.
The error message returned when attempting to run the webgisdr utility

Cause

Solution or Workaround

Depending on the cause, use one of the options below to resolve the issue.

Use quotation marks when specifying the properties file path

In the Command Prompt window, use quotation marks when specifying the properties file path with spaces. For example, a properties file path located in Program Files is specified as:

“C:\Program Files\<PropertiesFileName>.properties”

Save the properties file with the correct file extension

On the ArcGIS Enterprise machine, save the properties file with a .properties extension before running the webgisdr utility in the Command Prompt window.

Article ID:000029217

Software:
  • ArcGIS Data Store
  • Portal for ArcGIS
  • ArcGIS Server

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