Business Analyst shows up as not installed after exiting Desktop Administrator

Last Published: April 25, 2020

Error Message

Clicking the Finish button after Business Analyst has been successfully registered by way of Desktop Administrator may result in the following error:

"The following registered and authorized extensions are not installed on your computer:

Business Analyst

To install these extensions, use Add/Remove for ArcGIS Desktop. See the Install Guide for more information on adding extensions."


This error message is a known bug.

Solution or Workaround

This error does not affect usability. Business Analyst is successfully installed and a reinstall is not necessary.

Article ID:000010201

  • ArcMap 9 x

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