ERROR

ArcGIS Online and Portal for ArcGIS: This group is protected and cannot be deleted

First Published: May 4, 2023
Last Published: April 20, 2026

Error Message

In ArcGIS Online or the ArcGIS Enterprise portal, attempts to delete a group fail with the following error:

Error:   
This group is protected and cannot be deleted.
An error message is returned when attempting to delete a group in ArcGIS Online or Portal for ArcGIS.

Cause

The 'Deletion management' setting is enabled in the group setting. In some instances, the 'Deletion management' setting cannot be disabled when the group is linked to a distributed collaboration.

Solution or Workaround

Follow the instructions below to disable the group's Deletion management setting.

Note:
For distributed collaboration groups, delete the collaboration or the collaboration workspace linked to the group before performing the workflow below.
  1. In ArcGIS Online or the ArcGIS Enterprise portal, click Groups. Browse to and click the name of the group to open the group's item page.
  2. On the item page, click Settings.
  3. Under Deletion management, disable the Prevent this group from being accidentally deleted option.
Disable the Delete management setting to delete the group.

Article ID: 000030300

Software:
  • ArcGIS Online
  • Portal for ArcGIS

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