ArcGIS Monitor 2023.x: WinRM cannot process the request. The following error with errorcode 0x80090311 occurred

Error Message

When attempting to register Microsoft Windows hosts with ArcGIS Monitor 2023.x, the following error message is returned:

Error: 
New-CimSession : WinRM cannot process the request. The following error with errorcode 0x80090311 occurred while using

Cause

• The user account is not a direct member of the Microsoft Windows Remote Management Users and Performance Monitor Users groups but is a member of a domain group added to these groups. This causes an issue with the Windows Remote Management (WinRM) request to monitor the Microsoft Windows host.
• The domain is not specified in the Username text box on the Connection page. When registering a Microsoft Windows host using an IP address in the Address text box, domain credentials are necessary. This requirement arises because Microsoft Windows authentication and security processes do not automatically associate an IP address with a trusted domain resource.

Solution or Workaround

Add the user account to the necessary groups

Apply the following steps to add the user account to the Remote Management Users and Performance Monitor Users groups:

1. In the Windows search bar, search for and click Computer Management.
2. In the Computer Management window, under System Tools, expand Local Users and Groups and click Groups.
3. Right-click Remote Management Users and select Add to Group....
4. In the <Group name> Properties window, click Add....
5. In the Select Users, Computers, Service Accounts, or Groups window, under Enter the object names to select (examples):, type the username of the user and click Check Names to verify the user.
6. Click OK.
7. In the <Group name> Properties window, click Apply.
8. Right-click Performance Monitor Users and select Add to Group....
9. Repeat Step 4 to Step 7 to add the user to the Performance Monitor Users group.

Specify the domain credentials

Specify the domain credentials together with the username in the Username text box when registering a Microsoft Windows host with ArcGIS Monitor 2023.x using an IP address in the Address text box. Ensure the following format is specified in the Username text box:

Domain\Username

Note:
If the aforementioned solutions do not resolve the error, refer to Microsoft: (WinRM client cannot process the request) error when you connect to Exchange Online through remote Windows PowerShell for additional possible solutions.