ERROR

ArcGIS for Power BI: Cannot read properties of undefined (reading error)

Last Published: July 29, 2024

Error Message

When attempting to log in to ArcGIS for Power BI through an ArcGIS Enterprise account, the following error message is returned:

Error:   
Cannot read properties of undefined (reading 'error')
The error message, Error Cannot read properties of undefined reading error is returned.

Cause

The browser's local storage is full, restricting some functionality in ArcGIS for Power BI.

Solution or Workaround

Clear the browser cache. Refer to ArcGIS for Microsoft 365: Clear the local storage in the Microsoft Power BI service for further instructions.

Article ID: 000033003

Software:
  • ArcGIS Enterprise 11 1
  • ArcGIS Enterprise 11 3
  • ArcGIS for Power BI
  • ArcGIS Enterprise 11 2

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