ArcGIS Explorer 500 crashing on startup with 3DConnexion Device plugged in

Last Published: April 25, 2020

Error Message

Users who start ArcGIS Explorer 500 with a 3DConnexion Device plugged into their machine may experience a crash on startup.


3DConnexion Device drivers that are not up-to-date may cause a crash on startup.

Solution or Workaround

Go to the 3DConnexion Downloads Web site and download the most recent driver update for your 3DConnexion Device.

    Article ID:000010598

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